SHARED VALUE
Major performance results in 2021
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No. of new employees171 people
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ESG evaluation for supply network (self-diagnosis)46 companies
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Labor union membership Compared to No.100 %
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Hours of education per employee52.8 hours
HEALTH AND SAFETY
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0.30%
-
0.29%
-
0.14%
- 2019
- 2020
- 2021
* 2022 status of handling of grievances in relation to the health and safety of workers in partnership companies
Received0 case/Processed 0case
ENHANCEMENT OF CUSTOMER TRUST
Goal to Protect Consumers' Right
Strengthen the provision of information and prevent the causes of consumers' complaints
- Leakage of customers’ personal information (2019 to 2021)
- Non-compliance with laws and autonomous regulations related to marketing and communication (2019 to 2021)
- Accidents & incidents related to human rights (2019 to 2021)
Leakage of customers’ per- sonal information (2019 to 2021)
Non-compliance with laws and autonomous regulations related to marketing and communica- tion (2019 to 2021)
Accidents & incidents related to human rights (2019 to 2021)
DEVELOPMENT AND INVESTMENT TO ENHANCE QUALITY
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10,722
-
10,227
-
10,782
- 2019
- 2020
- 2021
SECURING HEALTH AND SAFETY DURING THE USE OF PRODUCTS AND SERVICES
FOOD SAFETY MANAGEMENT POLICIES
Food safety does not allow the slightest safe zone. We take every possible measure to make perfect products by enacting our food safety management policies based on our philosophy of developing products and services that are safe for customers. This represents our credo of making the next 50 years of safe and healthy products based on the integrity of the past 50 years.
Evolution Baccarat requires its employees to observe the following in-house principles of food safety to reassure the customers, and has developed a culture where food safety is highly respected based on its food safety management system.
1
All production and sales activities must comply with all of the food-related statutes and company standards as well as the requirements of its food safety management system.
2
All new products of any food brand the company produces and sells must be released only after securing food safety by removing all risks of food safety accidents in advance through the ‘advance security assessment’.
3
The company must develop and apply the guidelines for the selection and evaluation of its partner companies in selecting, maintaining and managing OEM and other partner companies.
4
“Quality, sanitation, and safety” are periodically audited to enhance the competency of the production site to practice food safety.
5
Local statutes are thoroughly applied to secure global food safety.
6
The customers’ requirements for food safety should be followed.
7
Internal and external systematic education should be conducted to enhance expertise and competencies of those in charge of food safety.
PERFORMANCE IN SECURING PRODUCT SAFETY
We consider ‘food safety’ the top priority in all the processes related to R&D, purchase of raw materials, production of products, management of production facilities, and distribution. All our products have acquired HACCP approval. We practice quality and food safety- oriented management by acquiring the ISO 9001 and FSSC 22000 certifications.
Our Gimhae factory was selected as the best HACCP milk-collection site in the 2019 survey and assessment of its HACCP operation level, which is conducted on all milk-collection sites throughout the country by the Ministry of Agriculture, Food and Rural Affairs.
QUALITY AND SAFETY VALUE CHAIN
R&D
R&D on enhancing food quality
PURCHASE
Partner companies selected through quality assessment
PRODUCTION
Advance verification of product quality through safety assessment
SALES
Safe distribution management of all products
HUMAN RIGHTS MANAGEMENT
All employees of Evolution Baccarat Co., Ltd. recognize that as “messengers with a bright smile who bring health and happiness” we must place respect for human rights above any other value, as it is both a universal value of humankind and a philosophy that we aim to fulfill in conducting all our business activities. Furthermore, we recognize that fulfilling our corporate social responsibility is not simply a gracious act that a company may perform at its own discretion, but rather a noble duty that it is morally bound to fulfill as a member of the social community.
In order to fulfill our responsibility of respect for human rights, we will support and comply with the principles of the Universal Declaration of Human Rights, the UN Global Compact and the Fundamental Principles and Rights at Work.
We are also committed to supporting the UN Guiding Principles on Business and Human Rights as set forth by the UN Human Rights Council, and in order to comply with those principles, we will operate a human rights management system that includes assessment and improvement activities as well as monitoring, internal and external communication, and grievance handling and remedy procedures.
HUMAN RIGHT RISK ZERO
Grievances received in 2021 in relation to human rights and status of their process
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1
Protection of the Human Rights of Our Members
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2
Protection of the Human Rights of Our Customers
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3
Protection of the Human Rights of Our Business Partners
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4
Prevention of Potential Risks of Violating Human Rights in the Course of Business Activities
Employees of Evolution Baccarat Co., Ltd
WIN-WIN COOPERATION AND LOCAL DEVELOPMENT
As We source our raw materials from diverse suppliers to manufacture food items, stable management of our supply network is a very important factor in stabilizing costs and prices. As such, our compliance with the fair-trade regulations is part of our corporate social respons bility (CSR). We continuously explore new means to grow and prosper together with our partner companies and farmers.
Win-win growth principle
1
Enhancement of competitiveness and creation of synergy through win-win growth between small and large businesses
2
Contribution to the State and society through harmony and unity between small and large businesses
3
Creation of future values through multifaceted collaboration between small and large businesses
Win-win growth activities and programs
Signing of fair-trade agreements.
Meetings with partner companies.
Introduction of win-win payment and performance sharing systems.
Introduction of win-win fund.
Development and operation of a dispute mediation procedure.
Formation of the Subcontract Review Committee.
Establishment of the Fair-Trade Promotion Department.
Support for sanitation, technology and equipment.
Operation of system to notify employees about key information.
Operation of system to notify employees about key information.
Organizational chart of win-win growth
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